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Terms & Conditions

Cancellation Policy

In the event of any cancellation, or part cancellation, or failure to arrive by any or all of the guests, on the agreed date, for whatever reason including illness, a cancellation charge will be levied. (Please note that all deposits are non refundable)

Termination Policy

this guest house reserves the right, at its discretion, to terminate, without notice, an individuals stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others (Please note that non compliance of our strict non smoking policy would constitute termination) In such circumstances any outstanding account must be settled, no refunds will be made.

Payment

Payment of final accounts and deposits are acceptable by cash or by debit card. Any payment by credit card will be subject to a surcharge of 2%.

Non Smoking & Pets

Smoking is not permitted within any part of Barms Farm whatsoever. Please note that any offending guests will be asked to leave immediately and will be liable for professional cleaning of room and outstanding balance for nights booked but not taken through early departure. Pets are not permitted in the house or in the grounds.

Damage

Guests are welcome to consume wine in the bedrooms but in the event of spoilage to furnishings and bedding will be liable to either professional cleaning costs or cost of replacement if the former is unsuccessful or inappropriate.

Departure

Guests are requested to vacate rooms by 10.15am on morning of departure.

Faults & Complaints

Any faults or complaints must be reported to the management at the time of the occurrence. Any complaints received after the event will not be accepted. In the event of any major failure of any equipment, property or utilities, this will be dealt with as speedily as possible. The management cannot be held responsible for any inconvenience caused. All equipment and property is maintained on a regular basis. Effective Date These terms and conditions supersede all others and are effective from 20th March 2010. The right is reserved to amend the contents without notice.